How to prevent Voicemail Hacking with AT&T Wireless

I’m sure you’ve read about how various news organizations were hacking into voicemail and such. Turns out it’s crazy easy with various Caller ID spoofing services, and USA Today has a good article on it.
AT&T also has instructions on how to require your voicemail to always ask for a password, but they’re buried deep on the site so I decided to post a link to it here:
Note that the iPhone has an integrated voicemail password function, so even with it set to ON the iPhone doesn’t prompt for a password (i.e. it remembers it). Therefore, if you follow the AT&T instructions and the password is set to ON, you’re good even if your phone doesn’t prompt for a password.
Even if you don’t intend to ever be the subject of a news story, the fact is it would be very easy for any interested person to hack into your voicemail… be it a competitor, co-worker, or significant other. Be smart and verify you have your voicemail properly secured. It might be a bit inconvenient, but definitely the smart thing to do.

About Rebecca Harness

Rebecca Harness is a Business Information Security Officer (BISO) for a publicly-traded, global information solutions company. As BISO, she champions security initiatives and recommends strategies to mitigate risk, facilitating innovation and new product development. She’s also responsible for representing the business unit’s security program in client facing engagements, conferences, and industry forums. Prior to her current role, she was an influential cybersecurity leader for one of the world’s largest transportation providers, known for transforming information security efforts into well-orchestrated programs. There, she developed an innovative methodology for delivering key information security priorities as a service model, leading to quicker adoption enterprise-wide while significantly reducing operational costs. She also led and modernized their global, multi-brand PCI Assessment and other compliance initiatives. In the early 2000’s, Rebecca developed one of St. Louis' leading Managed Services Providers from a startup in a spare bedroom into a mature consulting company with 30+ employees and 150+ clients in the Greater St. Louis Area. Rebecca holds many certifications, including; ISACA Certified Information Systems Auditor (CISA); ISC2 Certified Information Systems Security Professional (CISSP); and GIAC Security Leadership Certified (GSLC). She’s also a proud alumni of Hastings College and a longtime member of the Society of American Magicians.

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