Microsoft Exchange Team re-releases Update Rollup 4 for Exchange Server 2010 SP1 (with a Quirk)

On Wednesday, July 27th, the Microsoft Exchange Team released Update Rollup 4 v2, the replacement for Update Rollup 4 released on June 20th that was pulled for various issues.

While patching my own servers, I ran in to a bit of an issue trying to get it to install. I kept getting error 1603 (see below for full error).

Upon further review it was stating that I had installed an interim patch for Exchange 2010. The error log also stated I needed to remove that interim patch before I could install Update Rollup 4, and that I needed to run the update as an administrator.

One problem, I hadn’t installed any interim patches and the account I was using has god rights on the domain.

It turns out the solution was simple, but undocumented. I simply ran the update from the command line with elevated administrative permissions (i.e. I right-clicked on Command Prompt and selected Run as Administrator), and it installed without incident.

Also, if you want to dramatically speed up the amount of time it takes to install Hotfixes in Exchange 2010, remember to do the following:

  1. Open Internet Explorer
  2. Go to Tools – Internet Options
  3. Click on the Advanced tab
  4. Scroll down to Security
  5. Uncheck “Check for publisher’s certificate revocation”
  6. Hit Apply, then OK and install the Hotfix according the procedure above.

You can read all about the patch here:

…and read the more candid release on the Microsoft Exchange Team blog here:

Here’s the full error I was getting:

MSI (c) (34:D8) [08:18:24:200]: Product: Microsoft Exchange Server – Update ‘Update Rollup 4-v2 for Exchange Server 2010 Service Pack 1 (KB2579150) 14.1.323.6’ could not be installed. Error code 1603. Additional information is available in the log file [redacted]. MSI (c) (34:D8) [08:18:24:200]: Windows Installer installed an update. Product Name: Microsoft Exchange Server. Product Version: Product Language: 1033. Manufacturer: Microsoft Corporation. Update Name: Update Rollup 4-v2 for Exchange Server 2010 Service Pack 1 (KB2579150) 14.1.323.6. Installation success or error status: 1603. MSI (c) (34:D8) [08:18:24:216]: Product: Microsoft Exchange Server — Configuration failed. MSI (c) (34:D8) [08:18:24:216]: Windows Installer reconfigured the product. Product Name: Microsoft Exchange Server. Product Version: Product Language: 1033. Manufacturer: Microsoft Corporation. Reconfiguration success or error status: 1603.


About Rebecca Harness

Rebecca Harness is a Business Information Security Officer (BISO) for a publicly-traded, global information solutions company. As BISO, she champions security initiatives and recommends strategies to mitigate risk, facilitating innovation and new product development. She’s also responsible for representing the business unit’s security program in client facing engagements, conferences, and industry forums. Prior to her current role, she was an influential cybersecurity leader for one of the world’s largest transportation providers, known for transforming information security efforts into well-orchestrated programs. There, she developed an innovative methodology for delivering key information security priorities as a service model, leading to quicker adoption enterprise-wide while significantly reducing operational costs. She also led and modernized their global, multi-brand PCI Assessment and other compliance initiatives. In the early 2000’s, Rebecca developed one of St. Louis' leading Managed Services Providers from a startup in a spare bedroom into a mature consulting company with 30+ employees and 150+ clients in the Greater St. Louis Area. Rebecca holds many certifications, including; ISACA Certified Information Systems Auditor (CISA); ISC2 Certified Information Systems Security Professional (CISSP); and GIAC Security Leadership Certified (GSLC). She’s also a proud alumni of Hastings College and a longtime member of the Society of American Magicians.

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